Last updated: September 2026
Welcome to KOVE. These Terms & Conditions govern your use of the KOVE website and your purchase of products through our store.
By accessing or using our website, you agree to these terms. If you do not agree with these terms, please do not use the website.
01 — About KOVE
KOVE is an online store offering curated jewellery, bedding, clothing, and lifestyle products.
We aim to provide accurate and up-to-date information about our products, services, and website.
02 — Products & Product Information
We make reasonable efforts to ensure that product descriptions, images, colours, sizes, and other information displayed on our website are accurate.
Product colours and appearance may vary slightly depending on your device, screen settings, lighting, or other factors.
Product availability may change without notice.
03 — Prices
All prices displayed on the website are listed in Pakistani Rupees (PKR), unless otherwise stated.
KOVE reserves the right to update prices, correct pricing errors, or change product information at any time.
Any applicable delivery charges will be communicated during the ordering process.
04 — Orders
When you place an order through our website, you are submitting a request to purchase the selected products.
An order is subject to product availability and confirmation.
KOVE reserves the right to decline or cancel an order where reasonably necessary, including in cases involving product availability, pricing errors, suspected fraudulent activity, or other operational issues.
If an order is cancelled after payment has been made, any applicable refund will be processed through the relevant payment method.
05 — Payments
Where online payment is available, payments may be processed through third-party payment providers such as Stripe.
Payment providers may have their own terms, conditions, and privacy policies.
KOVE does not directly store complete payment card details when payments are processed through a third-party payment provider.
06 — Shipping & Delivery
Shipping availability, delivery timelines, delivery charges, and available delivery methods may vary depending on the destination and products ordered.
Further information will be provided through our Shipping & Delivery policy.
07 — Returns & Exchanges
Returns and exchanges are subject to KOVE’s applicable Returns & Exchanges policy.
Eligibility and applicable conditions may vary depending on the product and circumstances of the request.
08 — Promotions & Discounts
Any promotions, discounts, or special offers made available by KOVE may be subject to additional terms.
Promotional terms will be communicated alongside the relevant offer.
KOVE reserves the right to modify or end a promotion where reasonably necessary.
09 — Website Content
All content appearing on the KOVE website, including text, images, graphics, logos, branding, and other materials, belongs to KOVE or is used with permission.
You may not reproduce, distribute, modify, or use our content for commercial purposes without prior permission.
10 — Website Use
You agree to use the KOVE website only for lawful purposes and in a way that does not interfere with the operation, security, or availability of the website.
We reserve the right to restrict access to the website where necessary to protect our website, customers, or services.
11 — Third-Party Services
Our website may use third-party services to support functions such as payments, delivery, communications, analytics, or other website features.
These services may be subject to their own terms and privacy policies.
12 — Changes to These Terms
KOVE may update these Terms & Conditions from time to time as our website, products, services, or business practices change.
Any updated version will be published on this page with a revised Last updated date.
13 — Contact Us
If you have any questions about these Terms & Conditions, please contact us through our Contact Us page.